About the Art
We do the best we can to take photos that accurately represent the colors of any artwork being sold. Some colors may look a little different in real life. Colors may shift slightly as part of the production process for all other items.
Almost all of the items we sell are artworks by Steph Calvert of Hearts and Laserbeams, or products with artwork by Steph Calvert on them. Steph Calvert retains the copyright to the artwork being purchased. Buyer is not purchasing the right to reproduce any of the artwork being purchased in the shop. Please contact us if you’d like to discuss licensing our artwork for your product.
Hearts and Laserbeams retains the copyright on all downloadable products. You may not redistribute any downloadable products, and reselling downloadable products is prohibited.
We process all payments through PayPal and Amazon, whose security is second to none in terms of handling your sensitive account info. We never even see your payment details!
You don’t have to have a PayPal account to check out; there’s a guest option available also.
Our website also has a valid SSL certificate to protect any personal information you submit as part of your order.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Production and Shipping
Downloadable products will be delivered via email shortly after payment is received. Please contact us if you have not received a download link for your purchase.
Your order will be sent out on average within 3 days of ordering.
Original artwork and coloring books ship from our office in Port Wentworth, Georgia.
All other items (this includes art prints) are produced by a third party print on demand manufacturer, and will be drop shipped from their location by USPS or FedEx. These items will be shipped separately from any original paintings or coloring books you may have ordered.
Melamine/Plastic cups and plates take 10 business days for production. You’ll receive your print on demand items within 5 business days after production of your custom items has finished.
Remember – you’re ordering from an independent artist, and love takes time. Order early for holidays and birthdays!
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, contact us noting your order number. We’ll see what can be done.
We’re here to help – if for some reason you’re not happy with your purchase, contact us. We’ll do everything we can to make it right.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us and we’ll let you know what your next steps are.
Please notify us by emailing firstname.lastname@example.org and then return your item/s in new and unused condition and with all original packaging.
Upon receipt of the item we will issue a refund minus return postage costs within 7 days, via the same method of payment. Shipping costs will not be refunded.
As the items you’ve purchased are your responsibility until they reach us, check that the item is properly addressed and adequately packaged. You should also obtain proof of postage when returning items, along with a tracking number, as we cannot be held responsible for goods lost in transit.
Hearts and Laserbeams
7306 GA Hwy 21 #101-146
Port Wentworth, GA 31407
Sorry, but there are no refunds on downloadable products.