Free Local Pickup
Why not pick up your order at 9:45am, grab a free cup of coffee, and stay for church at 10am?
If you can not make it to the pickup location during pickup times on a Sunday, I can meet you in the Food Lion parking lot at 21 and 30 in Port Wentworth.
If we don’t know each other in real life, this is how I’m comfortable getting together to get your order to you in a way that saves ya a couple dollars. Hydrate Church meets inside West Chatham Elementary School – it’s a nice public place I know I’ll be at every week. You’ll need to provide ID and proof of purchase (printout of email receipt) at time of order pickup. If you choose free local pickup and can not make it to the Pickup Location during the listed times, we can coordinate on a time to meet in the parking lot of the Food Lion at highway 21 and 30 in Port Wentworth.
(If you’re a real life local friend of mine, choose this option regardless of your schedule and I’ll deliver next time I see you. I’ll bring your order with me to a club meeting we both go to, I’ll bring it when I drop off at school, you can come pick up at my house, you get the idea.)
Production and Shipping
Downloadable products will be delivered via email shortly after payment is received. Please contact me if you have not received a download link for your purchase.
Original artwork and coloring books ship from my studio in Guyton, Georgia. Upon shipping, you’ll receive these items within 3-5 business days.
All other items (this includes art prints) are produced by a third party print on demand manufacturer, and will be drop shipped from their location. These items will be shipped separately from any original paintings or coloring books you may have ordered. You’ll receive print on demand items 7-10 business days from the day your order is processed.
Melamine/Plastic cups and plates take 10 business days for production. You’ll receive your print on demand items within 5 business days after production of your custom items has finished.
Cutoff to ensure holiday delivery for Christmas orders is December 5. The cutoff date is December 1 for any melamine orders.
Remember – you’re ordering from an independent artist, and love takes time. Order early for holidays and birthdays!
If your order didn’t arrive, be sure to let me know.
First check the order confirmation email and make sure the correct address was entered. If the address was incorrect, another order can be sent to the correct address at your expense for items and postage.
If the shipping address was correct, contact me noting your order number. I’ll see what can be done.
If for some reason you’re not happy with your purchase, contact me. I’ll do everything I can to make it right.
The last thing I want is for you to be stuck with a damaged item. If it arrives to you damaged, please get in touch with me within a week’s time.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let me know and I’ll get you sorted out.
If you’d like a different size, get in touch with me and I’ll let you know what your next steps are.
Please notify me by emailing email@example.com and then return your item/s in new and unused condition and with all original packaging.
Upon receipt of the item, I will issue a refund minus return postage costs within 7 days, via the same method of payment. Shipping costs will not be refunded.
As the items you’ve purchased are your responsibility until they reach me, check that the item is properly addressed and adequately packaged. You should also obtain proof of postage when returning items, along with a tracking number, as I cannot be held responsible for goods lost in transit.
Steph Calvert Art
146 Nease Road
Guyton, GA 31312
Sorry, but there are no refunds on downloadable products.
About the Art
I do the best I can to take photos that accurately represent the colors of any artwork being sold. Some colors may look a little different in real life. Colors may shift slightly as part of the production process for all other items.
All items for sale are artworks by Steph Calvert, or products with artwork by Steph Calvert on them. Steph Calvert retains the copyright to the artwork being purchased. Buyer is not purchasing the right to reproduce any of the artwork being purchased in the shop. Please contact me if you’d like to discuss licensing artwork for your product.
Steph Calvert retains the copyright on all downloadable products. You may not redistribute any downloadable products, and reselling downloadable products is prohibited.
All payments are processed through PayPal, whose security is second to none in terms of handling your sensitive account info. I never even see your payment details!
You don’t have to have a PayPal account to check out; there’s a guest option available also.
Our website also has a valid SSL certificate to protect any personal information you submit as part of your order.
I reserve the right to refuse any order you place with me. I may, at my discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that I make a change to or cancel an order, I may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. I reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.